Earnexam
Earnexam Policy

Privacy Policy

Earnexam collects student, guardian, subscription, and learning-performance data only to run the education platform, guardian approval flow, and scholarship operations. We do not sell your personal data, and we do not collect any data in the background.

Privacy Policy

Last updated: 22 June, 2026

This Privacy Policy explains how Earnexam, operated by Earnexam Education, collects, uses, stores, shares, and protects user information when users access the Earnexam app, website, dashboard, learning features, contests, rewards, scholarships, subscriptions, and related services.

1. Information We Collect

We may collect the following information:

  • Account details such as name, email address, phone number, class, school or institution, profile photo, and login details.
  • Academic and learning activity such as quiz attempts, scores, ranks, progress, certificates, rewards, scholarship eligibility, and uploaded academic information.
  • Payment and subscription status, transaction references, refund status, and billing records. We do not store full card, UPI, or bank credentials.
  • Device and technical information such as device type, app version, IP address, crash logs, diagnostics, and usage analytics.
  • Files or media uploaded by the user, such as profile photo, documents, study content, or verification material.
  • Support and communication data shared through support, grievance, feedback, or help requests.

2. How We Use Information

We use information to:

  • Create and manage user accounts.
  • Provide quizzes, academic passport, contests, subscriptions, rewards, scholarships, referrals, and learning services.
  • Verify eligibility, prevent fraud, protect platform fairness, and enforce our policies.
  • Process payments, subscriptions, rewards, scholarships, refunds, and support requests.
  • Send important service updates, security alerts, learning reminders, and account notifications.
  • Improve app performance, content quality, user experience, and platform safety.
  • Comply with applicable laws, tax, audit, accounting, and regulatory requirements.

3. Profile Photo and Uploads

If a user uploads a profile photo or document, the file is used only for account personalization, academic passport completion, verification, or the feature for which it was uploaded. Users should not upload unlawful, offensive, or third-party personal content.

4. Sharing of Information

We do not sell personal or sensitive user data. We may share limited information with trusted service providers only when required to operate Earnexam, such as cloud hosting, analytics, payments, notification delivery, fraud prevention, storage, and customer support. We may also share information if required by law, court order, government authority, or to protect users, Earnexam, or the public.

5. Payments and Google Play Billing

For digital subscriptions, in-app purchases, virtual items, or premium app features purchased inside the Android app, Earnexam uses Google Play Billing wherever required by Google Play policy. Payment processing may be handled by Google Play or other authorized payment providers depending on the platform and product type.

6. Rewards, XamCoins, and Scholarships

XamCoins, rewards, badges, ranks, referrals, and scholarship benefits are platform features for learning engagement. They are strictly not money, legal tender, cryptocurrency, investment products, stored-value instruments, or guaranteed cash equivalents. Redemption, scholarship, or reward eligibility may require verification and internal account and compliance checks.

7. Data Security

We use reasonable technical and organizational safeguards to protect user data, including secure transmission, access controls, authentication, and storage protections. No digital system is completely secure, but we work to protect data against unauthorized access, misuse, loss, or disclosure.

8. Data Retention

We retain user data only as long as needed for account operation, learning records, legal compliance, fraud prevention, dispute resolution, tax, audit, scholarship, reward, and security purposes. Some records may be retained after account deletion where legally or operationally required.

9. Account Deletion

Users may request account deletion from within the app or by contacting us at support@earnexam.in. After verification, we will delete or anonymize eligible account data, except information that must be retained for legal, security, fraud-prevention, payment, tax, scholarship, or dispute-resolution reasons.

10. Children and Guardian Consent

Earnexam is designed for students and learners. Where a user is below the age required by applicable law to provide consent, use of the service must be under the supervision and consent of a parent, guardian, school, or authorized institution.

11. User Rights

Users may request access, correction, deletion, or support related to their personal data by contacting us at support@earnexam.in.

12. Contact

For privacy questions, contact:

Earnexam Education
Mainpuri, Uttarpradesh- 205301
Email: support@earnexam.in